Job Description

The General Administrative Assistant provides day-to-day support to ensure smooth office operations. This role involves handling administrative tasks, managing records, and assisting with scheduling, finance, and communication across the team.

The role includes the following key responsibilities:

Provide general administrative and office support to staff, clients, and management. Maintain accurate, well-organized records and documentation of business activities. Update and manage internal databases with current and accurate information. Read and interpret NDIS service plans or relevant client documents to assist with appropriate service delivery. Familiar with NDIS compliance and audit. Assist in preparing service agreements and other documentation as needed. Manage incoming calls and direct inquiries to the appropriate department or staff member. Assist in the preparation of invoices. Monitor participants' NDIS funding and ensure services are delivered within the allocated budget. Ensure compliance with NDIS and other relevant regulations, including maintaining proper documentation and records. Support payroll tasks, including timesheet collection and processing. Create and manage staff rosters or schedules, ensuring efficient coverage. Draft, format, and edit various types of business correspondence and documents. Communicate professionally with internal teams, clients, and external stakeholders. Maintain confidentiality and handle sensitive information with discretion. Participate in process improvement efforts and provide feedback on office efficiency. Perform other general or ad hoc administrative duties as needed.

Key Requirements:

Minimum of 3 years' experience in a similar administrative role, preferably supporting Australian clients. Strong written English communication skills. Ability to manage time effectively and meet deadlines. Proactive, self-motivated, and highly organized. Proficiency in using spreadsheets and office software (e.g., MS Excel, Word).

Personal Attributes:

Strong attention to detail. Fast learner with a keen interest in learning and development. Communicates clearly and professionally. Positive attitude and strong sense of initiative.
Job Types: Full-time, Permanent

Pay: ₹45,000.00 per month

Benefits:

Health insurance
Application Question(s):

Are you fluent in English

Experience:

* Australian Client Support: 3 years (Required)