Excellent written and spoken English (near-native level)
Strong customer communication and problem-solving skills
Experience handling customer enquiries via email, chat, or social media
Ability to manage complaints calmly and professionally
Strong attention to detail and organisational skills
Experience with admin tasks such as data entry, inbox management, and updating records
Working knowledge of Google Workspace (Gmail, Docs, Sheets)
Comfortable using CRM/helpdesk tools (or willing to learn)
Self-motivated, reliable, and able to work independently
Customer-focused, professional, and trustworthy
Work Setup
Reliable internet connection
Quiet home working environment
Full-time availability during Australian business hours
Nice to Have
Experience in customer support or e-commerce
Familiarity with order or CRM systems
Apply if you are a
reliable, organised, and customer-focused professional
seeking a long-term remote role.
Job Type: Full-time
Pay: ?20,000.00 - ?22,000.00 per month
Benefits:
Work from home
Application Question(s):
What CRM software did you work and experience?
Can you join immediately?
Work Location: Remote
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