Administer To Work | 1 To 3 Years | Kolkata

Year Kolkata, West Bengal, India

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Manage the client engagement.
Works with designated stakeholders to gather and finalize commitments to meet contractual thresholds.
Respond to client\'s queries & escalations accurately.
Process, maintain & administer HR transactions & provide support.
Provide clarification of HR policies and procedures.
Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
Organize knowledge sharing sessions both within the team and cross teams.

Primary Skill

Update all required process documentation (process maps and procedures) and other documentation within timeframes on the defined support tool.
Liaison with third parties, vendors and multiple stake holders.

Secondary Skills

Resolving errors, escalations and issues on time.
Develop, mentor, and coach junior team members Develop process excellence in Operation activities.

Ref: 1649950

Posted on: Jun 21, 2023

Experience level: Experienced

Contract Type: Permanent

Location:

Kolkata, WB, IN

Department: Services

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