Job Description

Opportunity to work with Great Place To Work Certified.

Job Location: Sakinaka

• Core Duties
Adhere to established workflow processes.
Maintain high standards of accuracy and professionalism.
Ensure tasks are managed within agreed service levels and timescales.
Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.
Capture and document feedback on cases that are abandoned or do not proceed.
Assist teams by completing administrative tasks and supporting colleagues.
Attend training sessions as required to stay updated on policies and procedures.
• Core Accountabilities
Deliver all core duties successfully and within set standards.
Comply with Health and Safety policies, ensuring the safety of yourself and those around you.
Uphold company policies regarding equality and non-discrimination, avoiding actions that could cause direct or indirect discrimination, harassment, or victimisation.
• Competences Core Competencies
Professionalism
Strong communication skills
Extreme Attention to detail
Excellent customer service focus
• Role-Specific Competencies
Adaptability
Accurate record-keeping
Multi-tasking capability
Task and diary management
Self-motivation
Team collaboration
High standards of work ethics
Empathy and an approachable demeanour
Confidence in handling telephone interactions
Building and maintaining positive relationships
Handling conflict effectively
• Desirable Knowledge, Experience, and Capabilities
Familiarity with the conveyancing or estate agency industries.
Experience in client-facing roles or administrative tasks within professional settings.
• Skills and Qualifications Essential
Computer literacy and proficiency in web bases applications.
• Desirable
Working towards advanced administrative certifications.

Benefits -


5 days week (Monday to Friday)


Working Window 11:00 am to 8:00 pm


Working from office job.


Opportunity to work in international accounting.


Growth Opportunity within the organization.


Employee centric Organization.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹200,000.00 per year

Benefits:

• Health insurance
• Leave encashment

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• UK shift

Application Question(s):

• "What is your current CTC
"
• "What is your expected CTC
"
• "What is your notice period
"
• "How many years of experience do you have in Data management and excel
"

Education:

• Bachelor's (Preferred)

Work Location: In person