Job Description

Arigato Wellness

is a multidisciplinary health and rehabilitation centre in Bangalore

focussed on Physiotherapy, Post-Operative recovery, Orthopaedic, Neuro Rehabilitation and Holistic Wellness. Our mission is to help individuals restore strength, mobility, and balance through personalized and evidence-based care

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Summary of the Role

The Admin Secretary is responsible for providing high-level administrative and secretarial support in a healthcare-rehabilitation & wellness setting (Arigato Wellness). This role acts as the primary liaison for internal and external stakeholders, supports senior leadership with scheduling, correspondence and records management, and ensures smooth front-office & back-office operations. The successful candidate will maintain professional standards, confidentiality, and efficiency in a dynamic healthcare environment.

Key Responsibilities

Serve as the first point of contact for visitors, patients, guests and internal staff--managing phone lines, email enquiries and greeting arrivals. Manage calendars, schedule appointments and meetings for administrative leadership, including arranging site visits, internal meetings, remote calls. Prepare, type and format correspondence, reports, presentations, meeting agendas and minutes; ensure documents are maintained and distributed in timely manner. Maintain filing systems (both electronic and paper) for administrative records, patient?liaison documents, vendor contracts, etc., in line with confidentiality and data protection protocols relevant to a wellness/rehabilitation facility. Assist in coordination of patient admissions/discharges (or referral processes) and liaise with hospital, nursing and therapy teams to ensure administrative support for patient flow. Support inventory management for administrative supplies (office stationery, front?desk resources), liaise with vendors for procurement and maintain cost-effective usage. Arrange logistics such as travel or accommodation for visiting staff or consultants, booking venues, arranging equipment (audio/visual) for meetings, organising catering where required. Liaise professionally with internal departments (therapy, nursing, billing, HR) and external stakeholders (vendors, regulatory bodies, patients' families) on administrative and secretarial matters. Assist in routine financial clerical tasks such as preparing purchase orders, expense claims, invoices (if within scope) and maintain tracking logs. Undertake minute?taking for key meetings, transcribe and circulate minutes, track action items and follow up. Ensure strict confidentiality of patient data, hospital records, administration files in line with healthcare/rehab facility standards (for example, post-hospitalization recovery programs at Arigato). arigatowellness.com+1 Facilitate smooth communication flow between teams; escalate issues to supervisor in a timely manner. Undertake ad-hoc administrative projects & assignments as directed by the administration leadership.

Qualifications & Experience

Minimum: Bachelor's degree in any discipline; diploma or certificate in Secretarial Practice / Office Management / Business Administration would be advantageous. Experience: 2-5 years (or as appropriate) in an administrative/secretarial role. Exposure to healthcare, wellness or rehabilitation environment is preferred. Skills: Excellent computer skills: MS Office (Word, Excel, PowerPoint), comfortable with digital record?keeping and data entry. Strong verbal & written communication skills, professional telephone etiquette. Ability to prioritise tasks, work under pressure, manage multiple demands and meet deadlines. Familiarity with medical/healthcare terminology or willingness to learn is a plus (given Arigato's rehabilitation & wellness services covering orthopaedic, neuro, paediatric, post-hospitalization recovery etc.) arigatowellness.com+1 High level of integrity, discretion and confidentiality in handling sensitive information. Organised, detail-oriented, good multitasking and problem-solving skills.

Working Conditions / Physical Requirements

Typical day-shift in a wellness/rehabilitation facility; may require interacting with patients, visitors, hospital teams in a dynamic environment. Frequent use of computer, telephone, sitting/standing, walking in office/clinic setting. Professional front-desk appearance, courteous demeanour and welcoming behaviour.
Job Type: Full-time

Pay: ?13,500.08 - ?35,000.00 per month

Experience:

Medical administration: 1 year (Preferred) System administration: 1 year (Preferred) Secretarial work: 1 year (Required)
Work Location: In person