Job Description

Job Summary:

We are looking for a proactive and organized Admin Officer to handle the smooth day-to-day operations of our PhD assistance company. The role includes tracking team performance, managing client records, coordinating with various departments, and ensuring timely outputs.

Key Responsibilities:

Sales Team Support :

Track daily and monthly sales team output

Help in reporting and follow-ups for leads and closures

Technical Team Coordination :

Monitor task progress and submission timelines

Ensure projects are delivered on time with quality

Telesales Team Output :

Track daily call logs, leads generated, and conversions

Ensure proper lead handling and follow-up

Journal Team Management :

Monitor submission status, formatting, and communication with clients

Ensure proper documentation and timely delivery

CRM Handling :

Update and maintain client data in the CRM system

Follow-up on pending client tasks and update status regularly

People Handling :

Coordinate with all team members for updates

Handle basic HR support like attendance, leave tracking, and conflict resolution

Event Handling :

Plan and organize internal events and training programs

Ensure event logistics and team participation

Skills Required:

Good communication and coordination skills Basic knowledge of Excel/Google Sheets and CRM tools Ability to multitask and follow deadlines Team management and reporting ability
Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?28,000.00 per month

Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus Quarterly bonus Yearly bonus
Work Location: In person