Job Description

Key Responsibilities

• Team Supervision: Hire, train, mentor, and evaluate administrative staff; ensure effective task delegation and team efficiency.

• Office Operations: Oversee day-to-day administrative activities including facilities management, office supplies, vendor coordination, and activity scheduling.

• Process & Policy Improvement: Develop, implement, and refine administrative systems, SOPs, and policies to ensure operational excellence.

• Budget Management: Assist in budget planning, monitor departmental expenses, and ensure alignment with financial guidelines.

• Compliance: Ensure adherence to company policies, statutory requirements, and internal control standards.

• Export-Specific Responsibilities

• Export Operations Management: Lead end-to-end export processes including documentation, shipping, compliance, and logistics.

• Regulatory Compliance: Stay updated on international trade regulations, customs rules, tariffs, licensing, and ensure 100% compliance.

• Documentation: Prepare, review, and maintain export documentation such as invoices, packing lists, COO, BL/AWB, LC documents, and compliance papers.

• Logistics Coordination: Collaborate with freight forwarders, shipping lines, customs brokers, and external partners for smooth export operations.

• Issue Resolution: Act as a primary contact for export-related concerns; provide timely solutions to customers and internal stakeholders.

• Performance Tracking: Monitor KPIs related to export timelines, cost efficiency, documentation accuracy, and vendor performance.

• Cross-Functional Collaboration: Work closely with Sales, Finance, Warehouse, and Quality teams to align export strategies with business objectives.

• Training & Support: Provide guidance and training to employees on export procedures, compliance norms, and documentation standards.

• Communication Management: Ensure effective communication with customers, government authorities, shipping partners, and internal teams.

Requirements

• Education: MBA/PGP/PGPM from a top-tier B-School (Premier Institutes Only).

• Experience: 5-7 years in Administration with exposure to export operations (preferred).

• Strong understanding of international trade, documentation, and compliance processes.

• Excellent leadership, communication, problem-solving, and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

Skills Required