Job Description

Job description:

Job Summary

we are looking for a

professional, well-presented, and customer-oriented Front Office Executive

to manage front desk operations, coordinate administrative tasks, and ensure a smooth and welcoming office environment. The ideal candidate should have excellent communication skills and the ability to manage customers and internal teams efficiently.

Roles & ResponsibilitiesFront Desk & Customer Interaction

Greet and welcome customers, visitors, and vendors in a professional manner. Handle inbound calls, inquiries, and customer requests courteously. Provide accurate information about Skylink Fibernet services and redirect queries to the concerned departments. Maintain the visitor logbook and manage the appointment schedule.

Administrative & Coordination Tasks

Manage reception area cleanliness and ensure a professional office environment. Coordinate with internal teams (Sales, Support, Network Ops, HR, Admin). Assist in scheduling meetings and managing conference room bookings. Handle incoming/outgoing mail, packages, and courier services.

Documentation & Data Management

Maintain customer walk-in records, service request logs, and follow-up details. Assist with basic documentation, filing, and data entry tasks. Support HR/Admin team in onboarding formalities (forms, ID cards, etc.).

Operational Support

Coordinate with field teams for customer appointments, service issues, and installation updates. Maintain inventory of office supplies and place orders when required. Ensure compliance with office security and safety protocols.

Required Skills & Qualifications

Any Degree (preferred: Business Administration/HR/Customer Service background).

Experience:

0-3 years in Front Office, Reception, Customer Service, or Administrative roles. Strong communication skills in

English & Tamil

. Good knowledge of

MS Office (Word, Excel, Outlook)

. Pleasant personality, customer-friendly attitude, and strong interpersonal skills. Ability to multitask, prioritize, and handle pressure professionally. Well-groomed, presentable, and disciplined.

What Skylink Fibernet Offers

Competitive salary and performance-based benefits. Friendly and supportive work environment. Professional growth and skill development opportunities. Exposure to telecom and high-speed internet service industry operations
Job Types: Full-time, Permanent, Fresher

Pay: ?16,000.00 - ?20,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Education:

Bachelor's (Preferred)
Experience:

3Years: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person