Job Description

Job Title: Guest Relations Executive / Admin Executive

Location: Varanasi

Department: Administration / Front Office

Job Summary

The Guest Relations Executive / Admin Executive is responsible for ensuring a welcoming experience for guests and visitors while efficiently managing day-to-day administrative and office support activities. This role requires strong communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities Guest Relations

Greet guests, clients, and visitors in a professional and courteous manner Handle guest inquiries, requests, and complaints promptly and effectively Coordinate appointments, meetings, and visitor access Maintain a positive and professional front-desk presence Ensure guest satisfaction and enhance overall experience

Administrative Duties

Manage front office operations, phone calls, emails, and correspondence Maintain records, files, and office documentation Assist with scheduling, travel arrangements, and meeting coordination Support HR and management with basic administrative tasks Handle office supplies, inventory, and vendor coordination Ensure cleanliness and organization of reception and office areas

Skills & Competencies

Excellent verbal and written communication skills Strong interpersonal and customer service skills Good organizational and multitasking abilities Proficiency in MS Office (Word, Excel, Outlook) Problem-solving and time-management skills Professional appearance and attitude

Contact Us: Anjaliraj@hearzap.com / 7075580732

Job Type: Full-time

Pay: ?10,000.00 - ?12,000.00 per month

Work Location: In person