. This is a multi-functional role focused on assisting with
basic HR tasks
,
account-related follow-ups
, and
customer support
. You will help coordinate between teams, follow up with vendors, and ensure smooth communication with customers across platforms.
Key Responsibilities:
HR & Admin Support
Post job openings, screen profiles, and schedule interviews
Assist in onboarding new staff and maintaining attendance records
Maintain HR documents and coordinate with payroll team if required
Support founders with day-to-day admin work and follow-ups
Accounts Coordination (Basic)
Record incoming bills and payments in shared trackers
Follow up with vendors on deliveries, invoices and payment status
Maintain clear records of expenses and petty cash
Customer Support
Respond to customer queries on WhatsApp, email, and Shopify
Coordinate exchanges, returns, refunds, and delivery issues
Update order details and status with accuracy
Communicate politely and clearly in
English, Hindi, and Kannada
Operations Assistance
Assist in daily handovers for order processing and courier pickups
Ensure smooth coordination between internal and external teams
Maintain basic inventory or order logs if needed
Who You Are:
2-4 years experience in an admin or support role (preferably in e-commerce, retail, or service industries)
Good written and verbal communication in
English, Hindi, and Kannada
Confident with
Google Sheets, Email, WhatsApp Web
, and basic Excel
Proactive, dependable, and capable of following up without reminders
What You'll Get:
Hands-on experience in a growing online fashion brand
Opportunity to grow into a full-time operations or management role
Supportive team and learning-driven environment
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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