Job Description

About the Role:

We are seeking a proactive and detail-oriented

Admin Executive

to support our Visa Counselling team. The ideal candidate will play a key role in ensuring smooth administrative operations, assisting visa counsellors, maintaining accurate records, and coordinating with internal and external stakeholders.

Key Responsibilities:

Provide administrative support to the visa counselling team and ensure seamless daily operations. Maintain and update student/client records, application data, and document files both in physical and digital formats. Schedule appointments, follow-ups, and coordinate with clients regarding document submission and interview dates. Assist in the preparation and verification of visa application documents. Liaise with embassies, consulates, and other visa-related bodies when required. Monitor timelines and notify counsellors or clients about deadlines or additional requirements. Manage internal databases, CRM entries, and reporting for visa applications. Handle client inquiries professionally and ensure high standards of customer service. Coordinate with other departments for smooth client processing.

Required Skills and Qualifications:

Bachelor's degree in any field. Minimum 1-2 years of administrative or back-office experience (experience in visa or immigration services preferred). Strong organizational skills with keen attention to detail. Excellent communication and interpersonal skills. Proficiency in MS Office (Excel, Word, Outlook) and familiarity with CRM systems. Ability to multitask and work in a fast-paced environment. Discretion with handling confidential information.

What We Offer:

Supportive work culture with a women-led team. Opportunity to grow within the immigration industry. Training and development for personal and professional growth.
Job Type: Full-time

Pay: ?10,042.40 - ?25,000.00 per month

Schedule:

Day shift
Work Location: In person