Job Description

Specific Responsibilities:

Assist guests with opening/closing vehicle doors Assist the Finance, Administration and Human Resources Branch in any procedural, clerical, administrative and operational support tasks as require Perform official driving duties for staff Staff Pick up and drop Welcome guests and visitors with appropriate greetings of the day Acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service Able to communicate parking procedures to guests/visitors Tag guest vehicle keys with date & time, registration number, make/model, room number or contact number of the guest Provide correct counter token or receipt of valet parking to the guest Verify guests token or receipt with the one attached to the key before handing over keys or vehicle to the guest Able to effectively park and retrieve guests' cars without causing damage to the vehicle Ability to drive and operate manual and automatic transmission vehicles Able to provide guests with information regarding property facilities, amenities, services, hours of operation Able to provide guests with direction and local areas of interest and activities Give fond farewell to all guests who are departing as per resort standard Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses Ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic Ensure all guest's valet experience are memorable, unique and as per the resort's standards Responsible to maintain the security of vehicles, belongings kept inside the car and vehicle keys Responsible for opening and closing parking area or facility Document and report all vehicle incidents like damages, accidents, theft, missing articles, etc. Report accidents, injuries, and unsafe work conditions to the Duty manager Monitor and maintain safety, security, and cleanliness of parking areas, main porch and behind the valet stand Responsible for achieving a score of 90% in RENARD audit for valet service operations and take necessary action for the shortcomings for standard compliance * Responsible to report any security or safety problems, safety hazards and potential security problems to the supervisors