Cardea Healthcare Solutions is a leading healthcare training and medical coding institute in Calicut, with its headquarters in Bangalore. We provide both classroom and online medical coding & billing training, backed by experienced trainers with multi-specialty coding expertise and corporate training backgrounds.
Role Summary
We are seeking a proactive and customer-focused Admin cum Front Office Executive to manage our front office operations, handle enquiries, and drive admissions. The ideal candidate will have excellent communication skills, administrative ability, and a sales orientation to meet admission targets.
Key Responsibilities
:-
Greet and attend to visitors; manage the front office area and reception
Handle inbound and outbound calls, emails, and walk-in enquiries promptly
Follow up with leads, counsel prospective students, and convert enquiries into admissions
Maintain accurate student and enquiry databases and documentation
Achieve a target of minimum 10 new admissions per month
Coordinate with trainers, staff, and parents during the admission process
Verify and collect documents, process admission forms, and ensure completeness
Prepare reports on enquiry status, admissions conversion, and performance metrics
Assist with general administrative tasks as needed (filing, scheduling, data entry)
Qualifications & Skills
Education: Bachelor's Degree (minimum requirement)
Experience: At least 1 year of relevant experience in front office, customer service, sales, admissions, or administration
Excellent verbal and written communication skills
Proficiency in using MS Office, email, spreadsheets
Pleasant personality, strong interpersonal skills, customer-oriented mindset
Ability to multitask, prioritize, and work in a dynamic environment
Goal-oriented and self-motivated
Additional Terms
Gender preference: Female preferred
Age limit: Below 30 years
Probation period: 2 months
Salary: ₹15,000 per month (fixed) + incentives based on performance
Working hours: 9:30 AM - 5:30 PM, Mon-Sat
Workplace: Calicut
What We Offer
Opportunity to earn incentives / bonus based on performance
Training, guidance, and career growth within the organization
Exposure to educational operations in healthcare and training domain
Friendly and professional work environment
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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