Job Description

Job Title

: Admin cum Front Office Executive

Location

: Calicut, Kerala

About Us :

Cardea Healthcare Solutions is a leading healthcare training and medical coding institute in Calicut, with its headquarters in Bangalore. We provide both classroom and online medical coding & billing training, backed by experienced trainers with multi-specialty coding expertise and corporate training backgrounds.

Role Summary:-

We are seeking a proactive and customer-focused Admin cum Front Office Executive to manage our front office operations, handle enquiries, and drive admissions. The ideal candidate will have excellent communication skills, administrative ability, and a sales orientation to meet admission targets.

Key Responsibilities

:-

Greet and attend to visitors; manage the front office area and reception Handle inbound and outbound calls, emails, and walk-in enquiries promptly Follow up with leads, counsel prospective students, and convert enquiries into admissions Maintain accurate student and enquiry databases and documentation Achieve a target of minimum 10 new admissions per month Coordinate with trainers, staff, and parents during the admission process Verify and collect documents, process admission forms, and ensure completeness Prepare reports on enquiry status, admissions conversion, and performance metrics Assist with general administrative tasks as needed (filing, scheduling, data entry)

Qualifications & Skills

:-

Education: Bachelor's Degree (minimum requirement) Experience: At least 1 year of relevant experience in front office, customer service, sales, admissions, or administration Excellent verbal and written communication skills Proficiency in using MS Office, email, spreadsheets Pleasant personality, strong interpersonal skills, customer-oriented mindset Ability to multitask, prioritize, and work in a dynamic environment Goal-oriented and self-motivated
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Additional Terms :-

Gender preference: Female preferred
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Age limit: Below 30 years
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Probation period: 2 months
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Salary: ₹15,000 per month (fixed) + incentives based on performance
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Working hours: 9:30 AM - 5:30 PM, Mon-Sat
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Workplace: Calicut
What We Offer

Opportunity to earn incentives / bonus based on performance

Training, guidance, and career growth within the organization

Exposure to educational operations in healthcare and training domain

Friendly and professional work environment

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person