Front Office Executive - Roles and Responsibilities
1. Reception and Visitor Management
Greet and assist visitors and clients professionally and courteously.
Maintain the visitor register and issue visitor passes.
Direct visitors to the appropriate departments or staff members.
2. Telephone and Communication Handling
Attend incoming calls and route them to the concerned departments.
Record and relay messages accurately and promptly.
Handle basic queries regarding the company's services and address general inquiries.
3. Administrative and Office Support
Manage courier (inward and outward) and maintain dispatch records.
Oversee ordering and stock of office supplies, stationery, and pantry items.
Assist in scanning, photocopying, document binding, and other administrative tasks.
4. Petty Cash Handling
Maintain and monitor petty cash fund for daily office expenses.
Record all petty cash transactions with proper bills/vouchers.
Reconcile and submit petty cash reports to the accounts department regularly.
5. Delivery Executive Coordination
Coordinate with delivery executives for daily delivery schedules.
Share customer and delivery details accurately.
Ensure timely pickup and dispatch of materials as per schedule.
Collect delivery acknowledgments and update the delivery tracker.
Communicate with clients on delivery status, if required.
6. Stock and Material Dispatch Support (Basic Level)
Coordinate with the store/warehouse team for material readiness.
Maintain basic delivery and dispatch records at the front office.
Assist in dispatch documentation like delivery challans or gate passes.
7. Office Maintenance and Coordination
Ensure the front office and waiting areas are clean and well-maintained.
Liaise with housekeeping, security, and maintenance for regular upkeep.
8. HR and General Support Activities
Assist in scheduling interviews and coordinating with candidates.
Support new employee onboarding by receiving and guiding them on Day 1.
Maintain attendance/late arrival registers or assist with app-based attendance coordination.
Job Types: Full-time, Permanent