Job Description

A Front office executive's responsibilities include:

Reception

: Managing the reception area and ensuring it's clean and tidy

Greeting

: Welcoming visitors, clients, Agents and customers in a professional and courteous manner. Ensuring a pleasant stay for guests, answering questions and concerns, and providing information about services

Phone calls

: Attending IN/OUT calls and directing them to the appropriate person or department

Mail and packages

: Handling IN/OUT mails and packages

Administrative tasks

: Scheduling appointments, organizing files, and maintaining office supplies

Customer service

: Providing customer service and addressing complaints

Records

: Maintaining records, files, and documents

ERP Entry:

Managing billing and payments, and ensuring bills are prepared and presented through ERP

Employee attendance

: Monitoring employee attendance

HELP DESK:

Managing all kinds of tickets and room bookings.

Supervising

: Supervising front desk agents, assigning tasks, and providing guidance and support.
Front office executives should have strong communication skills, leadership, teamwork, and supervisory skills.

Job Types: Full-time, Permanent

Pay: ?18,000.00 per month

Schedule:

Day shift
Experience:

Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred)
Work Location: In person