Job Description

Location: Corporate Road, Makarba, Ahmedabad

Department: Administration / Customer Relations

Reports To: Manager - Operations & Sales

Job Overview

We are looking for a proactive and organized Admin cum CRM Executive to handle day-to-day

administrative tasks and manage client communication effectively. The role requires excellent

coordination, communication, and record-keeping skills to ensure smooth office operations and

superior client service.

Key Responsibilities

Administrative Duties o Manage daily office operations, correspondence, filing, and documentation. o Handle scheduling, travel arrangements, and vendor coordination. o Maintain records of office expenses, petty cash, and other administrative reports. o Support management in preparing reports, letters, and presentations. Client Relationship Management (CRM) o Handle inbound and outbound calls and emails to clients for inquiries, updates, and follow-ups. o Maintain client data in the Excel/CRM system and ensure all information is updated accurately. o Assist in preparing client proposals, quotations, and follow-up reports. o Coordinate with internal teams to ensure timely delivery of client requirements. o Build positive relationships with existing and potential clients through regular communication.
Key Skills & Competencies

o Strong verbal and written communication (English & Hindi). o Proficient in MS Office (Word, Excel, PowerPoint) o Excellent organizational and multitasking abilities. o Attention to detail with a customer-first approach. o Pleasant personality with a professional attitude.
Qualifications & Experience

o Graduate in any discipline o 1-2 years of experience in administration and/or client servicing roles. o Experience with CRM tools or customer communication software is an advantage.
Employment Type: Full-time (10 am to 7 pm)

Salary Range: 17-20 K per month

Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person