Job Description

Job description:

Interested Candidate can call at- 9971736452

Age not more than 30 years

Looking for Immediate Joiner

Current location should be Delhi NCR only with Excellent written and spoken and typing speed

About Us

We are a global online school committed to delivering high-quality education to students around the world. We believe in excellent communication, efficient operations, and putting students' needs first.

Role Overview

We are looking for a Chat & Admin Associate who will handle chat-based communication with students/parents and perform administrative tasks to support the school's operations. This person will be the friendly first point of contact, helping with queries, data-entry, scheduling, and ensuring processes run smoothly.

Key Responsibilities

Respond to student/parent queries through chat, email, and other written channels, ensuring clarity, promptness, and proper grammar. Provide accurate information about courses, admissions, schedules, and policies. Log and track all interactions in our CRM or chat system. Escalate complex issues to the relevant team and ensure follow-ups. Maintain and update student and administrative records. Assist with scheduling sessions, meetings, and events. Help prepare reports or summaries of queries, trends, or issues as needed. Support other administrative tasks (filing, data entry, documentation) to ensure smooth office workflow. Work in coordination with other teams (Academic, Admissions, Operations) to improve communication and process efficiency.
Qualifications / Requirements

Bachelor's degree in any field (or equivalent qualification). Excellent written and spoken English; strong grammar, clear communication. Good typing speed and comfort with chat tools / email Strong interpersonal skills; patient, empathetic, and service-oriented. Good organizational skills; ability to multitask and prioritize tasks. Flexible with working hours including shifts, if required. Willingness to learn and work under supervision.
What We Offer

A supportive, friendly work environment. Training and development opportunities. Opportunity to work with a global team and international students.
Job Types: Full-time, Permanent, Fresher

Pay: ₹9,368.65 - ₹49,749.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Work from home
Work Location: In person