Job Description

About Delhi Chai Cafe:

Delhi Chai Cafe, with over 40 operational outlets across India, is a fast-growing tea cafe franchise chain celebrated for its diverse range of chai blends, cozy nukkad-style ambience, and pocket friendly snacks like pasta, wraps, and burgers. Spanning across pan-India locations, it beautifully blends the essence of traditional Indian tea culture with a contemporary cafe experience. The brand offers tailor-made franchise models with low investment high, ROI and end-to-end setup support--especially encouraging and empowering women entrepreneurs. Now expanding to Kolkata, we welcome you to be a part of our vibrant and rapidly growing journey!

We are looking for a proactive and detail-oriented

Admin and Back Office Executive

to support our daily operations and ensure seamless coordination across departments.

Key Responsibilities:

Administrative and Coordination Support:

Handle client communication regarding work progress, site visits, and status updates. Share minutes of meetings with clients and the sales team in a timely and professional manner. Maintain records of internal approvals, staff attendance, and leave tracking. Coordinate office supplies, inventory control, and vendor management. Manage day-to-day office administration, including filing, scanning, printing, and documentation.

Back Office Operations:

Make and receive sales-related calls when required, especially during high-volume periods. Prepare and maintain office expense sheet on a daily basis. Maintain and update employee databases, proper documentation, and other HR-related paperwork. Support HR and accounts team with data entry, salary sheet updates, and reimbursement tracking. Schedule interviews for internal office hiring and client-side cafe requirements.

Coordination & Communication:

Serve as a key liaison between the head office, branch teams, and franchise outlets. Follow up with vendors, suppliers, and internal departments for timely quotations, deliveries, and task closures. Ensure smooth coordination with the sales, accounts, HR, and operations team.

Required Skills and Qualifications:

Graduate in any discipline. Minimum

2 years

of experience in administrative or back-office roles. Preference will be given to candidates with a

tele-sales or calling background

, or a strong interest in client-facing communication.

Fluent in English and Hindi

(spoken and written). Proficient in

Microsoft Office Suite

(Word, Excel, Outlook). Strong interpersonal, organizational, and time management skills. Ability to handle multiple priorities with accuracy and attention to detail. High level of discretion and confidentiality in handling sensitive information.
Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Supplemental Pay:

Performance bonus
Language:

Hindi (Required) English (Required)
Work Location: In person