Job Description

Bijliride

is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance.

Position Overview:

As a Operations Associate, you will play a key role in supporting the daily activities of our operations team. This internship offers hands-on experience in fleet management, customer service, and logistics coordination. You will work closely with our technicians, customer support team, and management to ensure smooth operations and a positive customer experience

Key Responsibilities:

Vehicle Assignment: Assist in allocating electric two-wheelers to customers and ensuring they are in optimal condition for use.

Daily Service Monitoring: Support the monitoring of daily service activities, including routine inspections and maintenance checks on vehicles. Technician Coordination: Help manage technicians by allocating work based on service needs and ensuring timely completion
. Customer Issue Resolution: Provide excellent customer service by addressing rental inquiries and resolving any issues that arise, ensuring a positive experience

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Inventory Management: Support inventory tracking and management, ensuring vehicle availability and coordinating replenishments when necessary.

Battery Swapping Station Management: Assist in the management of battery swapping stations, ensuring they are stocked and operational. Fleet Coordination: Collaborate with the operations team to ensure the timely delivery and pickup of vehicles at designated locations.
Compliance and Safety: Ensure compliance with safety regulations and company policies, maintaining cleanliness and organization at rental locations.

Cross-Department Collaboration: Work with customer support and technical teams to address customer concerns and technical issues promptly
Job Type: Full-time

Pay: ?14,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Morning shift
Work Location: In person