Job Description

We are seeking a highly organized and customer-focused

Admin Assistant & Customer Relations Executive

to support daily administrative operations while delivering excellent customer service. The successful candidate will act as a key point of contact for customers and internal teams, ensuring smooth office processes and positive client experiences.

Office duty hours : 10 am to 6 pm

Key Responsibilities

Administrative Duties

Manage day-to-day office administration and clerical tasks Maintain accurate records, files, and databases (digital and physical) Prepare reports, correspondence, and documentation as required Schedule meetings, manage calendars, and coordinate appointments Handle incoming and outgoing emails, calls, and office communications Support management and team members with general administrative assistance
Customer Relations Duties

Serve as the first point of contact for customers via phone, email, or in person Respond to customer inquiries, requests, and complaints professionally and promptly Maintain and update customer records and CRM systems Follow up with clients to ensure satisfaction and resolve issues efficiently Build and maintain strong, positive relationships with customers Assist with customer onboarding and after-sales support where applicable

Requirements & Qualifications

Proven experience in an administrative, customer service, or similar role Strong organizational and time-management skills Excellent written and verbal communication skills Customer-focused attitude with strong problem-solving abilities Proficiency in MS Office (Word, Excel, Outlook); CRM experience is an advantage Ability to multitask and work independently with minimal supervision High level of professionalism, confidentiality, and attention to detail

Only Female candidates are preferred

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Leave encashment
Work Location: In person