Job Description

Front Desk Executive - KRAs

Reception Management

Greet and welcome visitors/guests in a professional and friendly manner.

Maintain visitor records (logbooks, ID verification, etc.).

Direct visitors to the appropriate person/department.

Call Handling

Answer, screen, and forward incoming phone calls.

Take accurate messages and ensure timely follow-up.

Manage intercom and emergency contact lists.

Customer Service

Provide basic and accurate information in person and via phone/email.

Handle inquiries and resolve or escalate complaints effectively.

Front Office Upkeep

Maintain the reception area for cleanliness and organization.

Ensure display materials, signages, and brochures are updated.

Admin Executive - KRAs

Office Administration

Maintain office supplies and inventory.

Coordinate with vendors for stationery, housekeeping, pantry, etc.

Oversee office equipment maintenance (printer, internet, etc.).

Facility Management

Ensure office cleanliness, repair, and infrastructure upkeep.

Liaise with building maintenance/security teams when required.

Documentation & Records

Maintain files for administrative records, bills, contracts, etc.

Assist with document preparation for audits or internal reviews.

Travel & Logistics

Assist in booking travel arrangements for employees/guests.

Coordinate courier and dispatch logistics.

Meeting & Event Support

Manage conference room bookings.

Arrange refreshments and materials for meetings/events.

HR/Admin Coordination (if applicable)

Support onboarding formalities and induction for new employees.

Maintain attendance logs or coordinate with HR/Payroll teams.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Ability to commute/relocate:

Vashi, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

Office management: 3 years (Preferred)
Work Location: In person