Job Description

The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary: The Senior Active Directory and Entra ID Domain Administrator will play a key role in managing and securing PayPal's global hybrid identity ecosystem. This includes on-premises Active Directory forests and Microsoft Entra ID integration, ensuring resilient authentication, authorization, and identity governance across PayPal's platforms.
This position requires deep technical expertise, a strong focus on security and automation, and the ability to work in a highly regulated financial-services environment.
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Essential Responsibilities:

• Independently apply security best practices to enhance and optimize systems, ensuring robust protection and efficiency, while beginning to understand and align security solutions with business objectives.
• Partner with peers and internal teams to drive security initiatives, contribute to cross-functional projects, and at times co-lead efforts to strengthen security posture.
• Analyze and resolve security challenges by adapting standard processes and exploring alternative approaches to address complex threats.
• Influence the quality, efficiency, and effectiveness of the team through informed decision-making, with a potential impact on other teams.
• Collaborate with other engineers to gather and incorporate feedback, driving continuous improvements in security processes.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:
Key Responsibilities
Identity Infrastructure Operations

• Administer and optimize Active Directory forests, domains, and trusts across multiple data centers and global regions.
• Manage and maintain Microsoft Entra ID tenants, including hybrid synchronization (Azure AD Connect / Entra Connect), Conditional Access policies, and SSO integrations.
• Ensure robust GPO management to maintain consistent configuration and policy enforcement across environments.
• Maintain high availability and performance of domain controllers in alignment with PayPal's uptime SLAs.

Security and Compliance

• Enforce Zero Trust principles and integrate directory services with PayPal's enterprise security framework.
• Implement and manage MFA, PIM, and Identity Protection within Entra ID.
• Collaborate with Information Security and Governance teams to meet SOX, PCI DSS, and GDPR compliance obligations.
• Perform periodic access reviews and directory security audits using PayPal's internal monitoring and analytics tools.

Automation and Integration

• Develop and maintain PowerShell and Azure Automation scripts to streamline identity lifecycle management and system monitoring.
• Integrate directory services with enterprise systems such as ServiceNow, Microsoft 365, and PayPal's internal IAM platform.
• Participate in initiatives to enhance Just-In-Time (JIT) access, identity lifecycle automation, and role-based access control (RBAC).

Operational Support

• Provide Tier-3 support for authentication, directory, and access-related incidents.
• Lead root-cause analysis (RCA) and incident resolution for directory outages or synchronization issues.
• Manage disaster recovery (DR) and business continuity (BCP) procedures for AD and Entra ID infrastructure.
• Document architecture diagrams, operational procedures, and configuration baselines in accordance with PayPal's change-management process.

Required Qualifications

• Expert knowledge of:

• Kerberos, LDAP, NTLM, SAML, OAuth 2.0, and OpenID Connect
• DNS, DFS, GPOs, and replication
• Hybrid identity synchronization and federation (AD Connect, ADFS)
• PowerShell / automation frameworks (Azure Automation, Intune integration)
• Demonstrated experience maintaining secure, compliant directory environments in a regulated enterprise (finance, payments, or fintech).

Preferred Qualifications

• Microsoft certifications: SC-300, AZ-104, MS-100, or MS-101.
• Experience as an Active Directory Domain Admin and Entra ID Global Admin
• Familiarity with Microsoft Defender for Identity, Entra Verified ID, and Sentinel integration.
• Working knowledge of Linux-based identity integration and cross-platform authentication.

Subsidiary: PayPal
Travel Percent: 0
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit .
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset--you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .
Who We Are:
to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please .
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Skills Required