Through over 25 years of innovation in radiology software and SaaS solutions, RamSoft has provided several award-winning solutions to healthcare providers around the world. With state-of-art software and services, we are uniquely positioned to help Hospitals, Clinics and Physicians to deliver effective patient care. We love to innovate; we are building a new technology platform that will help save more lives and improve patient care.
What are we looking for?
We are looking for a detail-oriented and proactive
Accounts Receivable (AR) Specialist
to manage customer invoicing, collections, and credit assessments. The ideal candidate will have strong analytical skills, a customer-focused mindset, and experience working in a fast-paced environment. This role plays a key part in maintaining healthy cash flow and ensuring billing accuracy and compliance.
Report To:
Corporate Controller
What will you do in RamSoft?
Prepare and issue client invoices accurately and on schedule, ensuring adherence to company policies and guidelines
Review billing details for accuracy, investigate any issues, and address discrepancies
Manage accounts receivable by regularly reviewing aging reports and actively following up on outstanding balances
Engage with customers to resolve payment concerns and respond promptly to billing-related inquiries
Maintain the accuracy of AR records through regular reconciliations and support audit preparation as needed
Work closely with internal departments (Sales, Legal, Customer Success) to investigate and resolve billing disputes
Evaluate the credit profiles of new clients, set credit limits, and periodically reassess existing limits
Keep detailed and organized records of receivables, communications, and adjustments
Ensure billing and collection practices comply with internal controls, tax requirements, and accounting standards
Identify patterns in receivables to improve collection strategies and support continuous process improvement
Provide responsive, solution-oriented service to clients on billing, payments, and contract matters
Assist with documentation of internal finance controls, support sales tax filing (Canada/USA), and perform basic reconciliations
Actively monitor shared billing and credit mailboxes, ensuring timely and accurate follow-up on all inquiries
What will you bring RamSoft?
3+ years of experience
in Accounts Receivable, preferably in a SaaS or multi-entity environment
Hands-on experience using Salesforce Billing Cloud
to manage invoicing and customer accounts
Proficient in end-to-end AR processes
, including invoicing, collections, cash application, and dispute resolution
Strong communication and collaboration skills
, with the ability to work cross-functionally across Finance, Sales, and Legal
Advanced Excel skills
, including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, data validation, and large dataset analysis
Detail-oriented and analytical
, with the ability to manage AR aging reports and drive timely collections
Familiarity with
multi-currency transactions, tax compliance (GST/HST, USA State taxes),
and working in a fast-paced, remote SaaS environment.
RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.
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