Monitor and manage hospital accounts receivable (IPD, OPD, pharmacy, diagnostics).
Track daily, weekly, and monthly outstanding balances.
Coordinate with billing, front office, and clinical departments to ensure accurate billing.
Follow up with insurance companies, TPAs, corporates, and self-pay patients for pending payments.
Handle insurance claim rejections, short payments, and discrepancies.
Ensure timely submission and resubmission of claims.
Verify approvals, pre-authorizations, and claim documentation.
Maintain strong coordination with insurance desks and TPA portals.
Reconcile remittances and explain benefits (EOBs).
Resolve queries raised by insurers and corporates.
Ensure compliance with hospital financial policies and regulatory guidelines.
Maintain confidentiality of patient and financial information.
Suggest process improvements to reduce claim denials and improve collections.
Communicate with patients regarding pending dues, co-payments, and settlements.
Collect outstanding balances in a professional and empathetic manner.
Generate payment receipts and ensure proper accounting entries.
Job Types: Full-time, Permanent
Pay: ₹350,000.00 - ₹500,000.00 per year
Benefits:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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