Job Description

ole Title:

Accounts Receivable Manager

Skill:

Accounts Receivable (O2C)

Grade:

BPO 4 / BPO 5

Reporting To:

Accounts Receivable Team Manager

Experience Range:

7 - 10 years

Location:

Kolkata

Shift:

New Zealand Shift

Work Setup:

100% Work From Office (5 days a week)

Salary Range:

?12 - ?16 LPA

No. of Openings:

5

Role Purpose

The Accounts Receivable Manager is responsible for ensuring customer-advocated outcomes and operational excellence across all Accounts Receivable activities. The role ensures accurate allocation of invoices and receipts, timely billing as per agreed payment terms, effective collections, and adherence to SLAs while maintaining high-quality reporting and governance.

Key Accountabilities

Allocate daily work to the AR team, manage deliverables, and ensure SLAs as per SOW Oversee cash application and accurate allocation of receipts to customer accounts Raise invoices/bills in Oracle as per agreed timelines Manage customer master data and ensure data integrity Handle collections, credit management, dunning processes, and write-offs Process Journal Entries (JE) in GL / SL / Control Accounts Prepare, maintain, and periodically update SOPs Prepare monthly and quarterly governance decks and operational reports Identify system issues and recommend process improvements Ensure compliance with internal controls and audit requirements

Qualifications

Mandatory:

B.Com (Graduation compulsory)

Good to Have:

M.Com

Certifications:

Lean certification (optional but preferred)

Technical Skills & Capabilities

Excellent proficiency in

MS Office

, especially Advanced Excel Working knowledge of

Excel Macros

and

MS Access database creation

Hands-on experience with

Oracle (Accounts & Finance modules)

Strong understanding of

Order to Cash (O2C)

processes

Language & Communication

Fluent in reading, writing, and speaking English Able to interact with customers and stakeholders in a professional and courteous manner

Soft Skills

Strong customer empathy and problem-solving mindset Ability to handle difficult customer conversations and work under pressure High energy, self-motivated, and accountable Effective communicator across diverse teams and stakeholders

Analytical & Organizational Skills

Strong analytical and observation skills Excellent time management and ownership of tasks Ability to meet tight SLAs and deadlines High-quality written communication for governance and reporting

Business Acumen

7-10 years of hands-on experience in

Order to Cash (O2C)

Strong understanding of AR metrics, collections, billing, and cash flow impact

Other Requirements

Willingness to work in

New Zealand Shift

Flexible with working hours Positive attitude and business-focused mindset Advanced Excel knowledge preferred

5 days Work From Office is mandatory

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Application Question(s):

Do you hold a B.Com degree? Are you willing to work 5 days a week from the Kolkata office? Are you comfortable working in a New Zealand shift How many total years of experience do you have in Accounts Receivable / Order to Cash (O2C)? How many years of experience do you have in a people management or managerial role within AR? What is the largest team size you have managed? Have you worked on Oracle (AR / Finance modules)? Please specify the modules used. Do you have experience processing Journal Entries (JE) in GL / SL / Control Accounts? Do you have experience creating or updating SOPs? What is your current CTC and expected CTC? Salary Range: 12 - 16 LPA, Are you willing to procced
Work Location: In person