is responsible for ensuring accurate billing, timely collection, and proper reconciliation of guest and corporate accounts. This role supports the Finance Department in maintaining healthy cash flow and ensuring compliance with the hotel's accounting policies and standards.
Key Responsibilities:1. Billing and Invoicing
Prepare and issue invoices for guests, corporate clients, travel agents, and group accounts.
Ensure all invoices are accurate, supported by proper documentation, and posted in the accounting system.
Review daily city ledger transfers from Front Office and verify revenue postings.
2. Collections and Follow-up
Monitor outstanding balances and ensure timely collection of payments.
Follow up with clients for overdue accounts via phone, email, and written correspondence.
Maintain an updated record of accounts receivable aging reports.
3. Reconciliation and Reporting
Reconcile customer accounts and investigate discrepancies.
Post and allocate payments received accurately in the system.
Prepare monthly AR aging reports and collection summaries for management review.
Assist in monthly closing by providing AR-related schedules and reports.
4. Coordination and Communication
Coordinate with the Front Office, Sales, and Events teams regarding billing disputes or clarifications.
Liaise with banks, auditors, and management as required.
Support the Finance Manager in audit preparation and documentation.
5. Compliance and Control
Ensure compliance with hotel accounting policies, credit procedures, and local regulations.
Maintain confidentiality of guest and financial data.
Implement and maintain strong internal controls over receivable transactions.
Qualifications and Experience:
Bachelor's degree in Accounting, Finance, or related field.
Minimum
2-3 years
of experience in Accounts Receivable, preferably in the
hospitality industry
.
Strong understanding of hotel billing procedures and credit policies.
Proficiency in
MS Excel
and hotel PMS/accounting systems (e.g., IDS , Opera, SUN, Oracle, SAP, etc.).
Good communication and interpersonal skills.
Detail-oriented, analytical, and able to manage multiple priorities.
Key Competencies:
Accuracy and attention to detail
Time management and organization
Customer service orientation
Problem-solving and negotiation skills
Team collaboration
Job Type: Full-time
Pay: ₹16,194.14 - ₹30,029.82 per month
Benefits:
Food provided
Provident Fund
Work Location: In person
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