Job Description

Process client invoices: Receive invoicing inputs via email, share-point or client-based tool Book invoices post relevant approvals Perform invoice delivery on same day basis Resolve, all client billing queries and send customer statement on time Download bank statements for wires, checks / cash deposits using bank website Perform allocation of cash in AR system as per remittance shared by client All unapplied cash should be queried to client on same day basis 100% quality should be maintained while posting all wires & checks in AR systems All learnings & SOP should be kept updated with changes proposed in process ME activities should be performed as per the ME schedule & shared with client Perform accounts receivables reconciliations as per timelines provided by client All JE posted by AR team should be attached in ERP with relevant back-ups Perform accounts receivable Collections activities and follow up with debtors Perform InterCompany reconciliations Qualifications and Experience: 1-4 years of accounts receivables experience with an International BPO / KPO Bachelors in Accounting / Commerce is a must, CA-Inter, ICWA-Inter preferred Experience in shared service environment desirable Candidates with working experience of IFS / Oracle is a must Candidates with experience in Inter-company reconciliations will be preferred Key Skills : Good working knowledge of Accounting ERP Good written and verbal communication skills Excellent customer service skills Sound knowledge of MS Excel Knowledge of end to end accounts receivables in global environment Must be flexible and able to work in 24x7 shifts Personal competencies and qualities required: Extremely professional competency required Excellent customer service skills and experience of telephone based support is desirable Aptitude for process improvement, attention to detail, getting to root cause of problems Team player Enthusiastic, positive attitude to support a constructive working environment Focuses activities on customer business priorities May require extended working hours during month / quarter ends Zero Defect mindset with attention to details

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