Job Description

Role Summary

The Accounts Receivable Executive is responsible for managing customer billing, tracking outstanding invoices, ensuring timely collections, and maintaining accurate financial records. The role requires strong coordination with sales, operations, and client management teams to ensure cash flow efficiency and dispute resolution.

Key Responsibilities

1. Billing & Invoicing

Generate sales invoices accurately and on schedule for retail stores, FMCG distributors, and vending machine clients. Ensure invoices reflect correct pricing, taxes, discounts, and SKU-level consumption (where applicable). Raise debit/credit notes for discrepancies, promotions, or adjustments.

2. Collections & Follow-Up

Track outstanding payments and follow up with customers, distributors, and channel partners to ensure timely collection. Maintain ageing reports (0-30, 31-60, 61-90 days, etc.) and escalate overdue accounts. Coordinate with sales teams to resolve collection challenges.

3. Reconciliation

Reconcile customer accounts, statements of accounts (SOA), and payments received. Match payments with invoices (cash, cheque, NEFT, RTGS, UPI, or wallet settlements in case of vending). Resolve discrepancies in sales vs. collection reports.

4. Vending Machine-Specific Responsibilities

(if applicable)

Verify machine consumption reports, refill data, and settlement statements. Ensure alignment between machine collection reports, digital payment settlements, and physical cash collection. Reconcile machine-level revenues and highlight abnormal variances.

5. Coordination & Documentation

Work closely with sales, operations, finance, and client care teams for dispute resolution. Maintain and update customer master data in ERP/Accounting software (Tally, SAP, Zoho, Navision, etc.). Support internal and external audits with required documentation.

6. Reporting & MIS

Prepare weekly/monthly ageing analysis, collection forecasts, and overdue statements. Share dashboards with management on cash flow, high-risk accounts, and collection status. Assist in monthly closing activities and revenue recognition.

7. Compliance & Process Adherence

Ensure adherence to company credit policies. Validate GST compliance for invoices and maintain supporting documentation. Keep track of agreements, POs, and contractual payment terms.

Key Skills Required

Strong knowledge of Accounts Receivable process. Proficiency in ERP/Accounting software (Tally, SAP, Oracle, etc.). Good communication and follow-up skills. Ability to analyze data and prepare reports. Attention to detail and problem-solving ability. Experience in retail/FMCG distribution and vending collections is an advantage.

Qualifications

Bachelor's degree in Commerce/Finance (B.Com). 2-5 years of A/R experience; industry-specific experience preferred.

Competencies

Ownership & accountability Time management Customer service orientation Coordination & teamwork Analytical thinking
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Health insurance
Work Location: In person