Job Description

Job Title

Accounts Receivable Executive / Officer - Hotel Operations

Department

Finance & Accounts

Reports To

Finance Manager / Financial Controller

Location

Hotel / Corporate Office

Job Purpose

To manage and control all accounts receivable functions for the hotel, ensuring timely billing, accurate accounting, effective credit control, and prompt collection of revenues from corporate clients, travel agents, OTAs, events, and other debtors.

Key ResponsibilitiesRevenue & Billing

Prepare and issue

accurate invoices

for: Corporate room bookings Travel agents and OTAs Banquets, events, weddings, and conferences Long-stay guests and credit customers Ensure invoices align with contracts, rate agreements, and approved credit terms Coordinate with

Front Office, Sales, Reservations, and Banquets

to validate charges
Credit Control & Collections

Monitor

ageing reports

(30/60/90 days) and follow up for timely collections Ensure adherence to approved

credit limits and payment terms

Conduct regular follow-ups with corporate clients, agents, and event organizers Escalate long-pending receivables to Finance Manager / Management
Reconciliations & Accounting

Post daily AR entries in the accounting system (hotel PMS / ERP) Reconcile AR balances with: Guest ledger City ledger Sales and banquet reports Ensure proper adjustment of credit notes, debit notes, and short payments
Reporting & Compliance

Prepare and submit: Weekly and monthly AR ageing reports Collection status reports Outstanding summaries for management review Support internal and external audits by maintaining complete documentation Ensure compliance with company policies, GST, and statutory requirements
Coordination & Process Improvement

Work closely with Sales and Operations teams to resolve billing disputes Ensure proper documentation for credit approvals and contracts Identify gaps in billing or collection processes and recommend improvements
Skills & Competencies

Strong knowledge of

hotel accounting and city ledger management

Excellent follow-up and communication skills High attention to detail and accuracy Ability to handle multiple stakeholders professionally Strong Excel and ERP/PMS proficiency
Qualifications & Experience

Bachelor's degree in Commerce / Accounting / Finance 2-5 years of experience in

hotel accounts receivable

Prior experience with hospitality PMS and accounting systems preferred
Key Performance Indicators (KPIs)

Reduction in outstanding receivables Timeliness and accuracy of invoicing Collection efficiency Ageing balance control Audit compliance
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Food provided Health insurance Paid time off Provident Fund
Work Location: In person