Job Description

Hiring: Accounts Receivable (AR) Caller - US Collections | Bengaluru & Coimbatore - Location: Bengaluru / Coimbatore (Work From Office) - Experience: 4-6 years of US Collections / AR Calling experience. - Shift: US Hours (4 PM to 1 AM) - Open Positions: 4- Experience in Manufacturing industry-Mandatory- Tools Experience- Infor LN (mandatory)- Advanced MS ExcelAbout the RoleWe are seeking experienced Accounts Receivable (AR) Callers - US Collections with a strong background in customer follow-ups, collections strategy, dispute resolution, and credit control. This role requires high ownership, self-learning ability, and the capability to manage high-volume AR portfolios independently.If you have hands-on experience working with US customers, managing Net 30/60/90 portfolios, and driving collection outcomes in a manufacturing environment, this opportunity is for you. Key Responsibilities- Manage 400+ customer accounts per AR with end-to-end collections ownership.- Make outbound calls to US customers and follow up on outstanding invoices.- Achieve $20M monthly collection targets (40-50% within the team).- Resolve disputes, track payment commitments, and escalate high-risk accounts.- Work extensively through email follow-ups and maintain 400+ call volume per week.- Monitor AR aging buckets: Net 30 / 60 / 90 days.- Collaborate cross-functionally with sales, finance, and customer service teams.- Update records accurately in Infor LN and maintain reports in Excel. Required Experience & Skills- Strong background in Collections - Experience in Manufacturing industry is highly preferred.- Shared services: 2nd preference- BPO: Last preference- Must be a self-learner with strong analytical skills.- Excellent communication and negotiation skills.- Strong Excel expertise: Formulas, Pivot Tables, Power Query.- Experience handling large global customers and high-value portfolios.- NOT preferred: Need not apply- Claims- Hospitals- Trade & Operations profiles (ref:updazz.com)

Skills Required