Job Description

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Job Purpose

IntercontinentalExchange has an opportunity for an Accounts Receivable Cash Application Associate.

Responsibilities

Review bank statements, apply daily payments to customer accounts; Investigate out of balance deposits to determine appropriate distribution of payments; Analyze payment exceptions and liaise with customers and management to increase auto-application of payments; Research unapplied and unidentified transactions to ensure proper application; Communicate via phone or email with the collections team members and/or customers regarding payments; Report and reconcile daily cash receipts to ensure payments are received and allocated appropriately; Promptly notify and escalate issues to management team as necessary; Maintain accurate and organized files of payments and cash reconciliations; Assist with other duties as assigned by management; and Incorporate feedback received from management to ensure performance and productivity expectations are being met.

Knowledge and Experience

Associate or Bachelor's degree in Accounting or business-related field. Minimal related work experience is required, but must be hard-working and have strong desire to learn. Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement. The candidate must be detail-oriented and possess strong organizational skills. Candidate must be able to handle confidential and sensitive information in a professional manner. Strong customer service, interpersonal and communication skills are required. Must have the ability to analyze and solve problems, prioritize tasks and work independently. Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume. * Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.