The Accounts Receivable 1 is responsible for assisting in the overview of the company's cash inflow. This position ensures customer payments are processed in a timely fashion.
Responsibilities
Research and resolve unmatched customer payments in the intelligent receivables solution.
Research and engage with other departments as needed to determine correct general ledger coding for miscellaneous payments received.
Accurately record payment deductions for bank fees credit card fees withholding taxes etc.
Research and resolve unapplied payments in ERP system placing any unresolved payment on account with notes for follow-up.
Record all transactions timely and accurately to ensure up-to-date account balances.
Provide timely communication regarding any issues or trends identified to more experienced team members or leadership as needed.
Provide timely resolution and follow-up to payment inquiries from internal and external clients.
Assist with updating procedures documentation to ensure information is current.
Minimum Qualifications
Associate's degree or equivalent experience
1 years of experience in accounts receivable or a similar finance role.
Microsoft Windows and Office proficient
Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Organizational multi-tasking and time management skills
Collaboration skills applied successfully within team
Microsoft Excel skills
Facilitation and project management skill
Interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Data gathering interviewing and analytical/problem solving skills
Critical thinking and problem solving skills
Able to summarize large quantities of information into actionable insight
Self-motivated with the ability to complete projects in a timely manner
Able to thrive in a fast paced deadline driven environment
Attention to detail
Demonstrated ability to influence motivate and mobilize team members and business partners
Ability to develop and use engaging informative and compelling presentation methodologies
Ability to handle sensitive information with discretion and tact
Ability to establish rapport and gain the trust of others; effective at gaining consensus
Ability to work independently and in a team environment
Knowledge of systems administration
Knowledge of data analysis; Excel SQL or statistical software packages
Knowledge of Linux Operating systems
Knowledge of Microsoft Operating systems and products
Responsibilities: Assist with the collection of open accounts receivables, including gathering purchase orders and uploading invoices to portal
Establish working relationships with direct customer contacts and account managers
Retrieve and resolve incoming calls to the accounts receivable telephone outline
Monitor incoming customer emails and respond in a timely manner
Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely responses
Process customer credit card payments and refunds
Assist with the creation of credit requests and accounts receivable adjustment forms
Basic Qualifications: High School Diploma
Proficient in Microsoft Windows and Office
Self-directed with the ability to manage projects to completion
Able to thrive in a flexible, fast-paced environment
Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Detail oriented; regularly verifies all work thoroughly and efficiently to ensure accuracy
Dedicated to the success of the team and driven to learn and stay current professionally
* Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
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