Bangalore, Karnataka, India
This position will be responsible to resolve all vendor queries and requests coming via e-mails/Tickets/calls within the agreed SLA. Ensure queries are comprehended well and responded completely with sound understanding of QC and experience as QC expert is preferred. Ensure there is continuous MIS reporting to stakeholders and internal teams as & when required. Focus on continuous process improvement and adaptive to change. Drive process standardization, harmonization, automation, excellence and continuous improvement Accounts Payable Services Activities
Essential Duties and ResponsibilitiesAccountable for Accounts Payable process which involves activities like Document management, Invoice processing, Trade and Non-Trade (EDI & Non-EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non-Trade payments and handling exceptions
Disbursement to supplier via ACH, Wires & Checks. Managing invoicing / payments for North America region
Maintains Accounts Payable invoice batch entry, post batches and correct batch posting issues.
Cross train in processing invoices for key accounts i.e. laboratory charges by accurate coding, verification of contracted pricing.
Travel & Expense in Concur. Should be able to work with the implementation team.
Multi-task between multiple systems to research discrepancies while processing invoices
T&E expense reimbursement audit
Bring in the latest best practices from different accounts
Mentor operations team in implementing process improvements
Provide direction and coaching to the operations team to align to customer goals and deliver on commitments consistently
Proactively share success stories with the client organization and manage preparation of all related month end reports as part of the month-end close
process.
Vendor Payments and Approvals
Employee Expenses Reimbursements
Query Resolution
Management of Vendor Payment types, methods and files
Positive verification of vendor bank details
Task Management and workload assignment across the Queries and Payments team
Undertaking of Green Belt Projects to improve process efficiency
Experience
Bachelor of Commerce (B.com & BBM)/ Master of Business Administration (Preferred)
Min 6 - 8 Years of Experience in Accounts Payable
Prior P2P Operations experience in the BPO Industry with driving transformation / projects experience
Proven ability to Identify opportunities and drive standardization, Continuous improvement, and productivity
Creative thinking/innovative mind-set/solution orientation
Ability to foresee risks, be proactive and predictive while developing risk mitigation plans. Experience working on softwares like Great Plains, Oracle EBS, Bill.com, Yooz, Docupage, Treeno
6-8 Years of Experience in Accounts Payable
Experience to manage AP and invoicing/payments for NA region for at least 2 years is a must
Must be comfortable working for US shift hours
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