Job Description

Job Posting Title

Accounts Payable

Summary

Accounts Payable

What You\'ll Do

• Fully competent in all Accounts Payable processes to handle level 1 queries.
• Significant experience in using Service Now ticketing system.
• Highly customer focused with impeccable customer relationship skills.
• Take ownership of escalated tickets and triage tickets if needed to level 2 support.
• Perform ticket quality assessment and remediation where required on eligible tickets that do not meet SLA Catalogue requirements
• Regularly analyse trends in SNOW ticket enquiries with a view to improving the overall effectiveness of services and system configurations.
• Monitor the AP team\xe2\x80\x99s adherence to process. Ensure all AP team members globally adhere to processes and SLAs.Provide customers with regular updates
• Concur system admin support and maintenance
• Ensure all AP documentation is up to date. Draft templates, forms and artifacts for end users.
• Support with ongoing projects as required.
• Support running AP run forums, trainings and education on AP processes to the business.
• Constantly seek feedback through monitoring of trends and provide insights into process improvements.
• Work with other teams to support process improvements.
• Drive further global process alignment across the AP teams.
• Maintenance of AP Sharepoint where required.
• Engage with IT on integration issues and enhancements
• Work with robotics and BI to support improvements to process
• Manage UAR globally.

What We\'re Looking For

MBA. B.Com

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We\xe2\x80\x99re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.