Job Description

The MIS (Management Information System) Account Executive is responsible for managing client accounts, analyzing data, preparing business reports, and ensuring timely delivery of MIS dashboards to support decision-making. The role involves coordination between internal teams and clients, maintaining accurate records, identifying trends, and supporting operational improvements.

Key Responsibilities1. MIS & Reporting

Prepare daily, weekly, and monthly MIS reports for management and clients. Analyze operational, sales, and financial data to identify gaps and opportunities. Develop dashboards using Excel, Google Sheets, Power BI, or other analytics tools. Ensure accuracy and completeness of data before sharing. Automate reporting processes where possible.

2. Account Management

Serve as the primary point of contact for assigned client accounts. Understand client requirements and ensure service delivery as per SLAs. Maintain strong professional relationships with clients to support retention and satisfaction. Resolve account issues promptly and escalate when required.

3. Coordination & Communication

Coordinate with internal teams (operations, finance, tech, sales) to gather data. Support sales/account managers with insights and data for client meetings. Prepare presentations, summaries, and analytical insights for management reviews.

4. Data Management & Compliance

Maintain accurate and up-to-date records of client transactions, performance metrics, and contracts. Ensure data confidentiality, compliance, and system integrity. Assist in audits and internal quality checks.

Required Skills & Qualifications

Bachelor's degree in Business Administration, Commerce, IT, or related field. 1-4 years of experience in MIS, reporting, or account management (depending on level). Strong proficiency in

Excel (VLOOKUP, PivotTables, dashboards)

and

Google Sheets

. Knowledge of

Power BI, Tableau, or SQL

(preferred). Excellent communication and client-handling skills. Strong analytical thinking and attention to detail. Ability to multitask and work under deadlines.

Key Competencies

Data accuracy & analytical mindset Client relationship management Problem-solving ability Time management & prioritization Team coordination Proactiveness and ownership
Job Type: Full-time

Pay: ₹10,922.90 - ₹31,071.71 per month

Work Location: In person