Job Description

Job Type

Full-Time

Gender Preference

Female candidates only

Experience Required

0-1 year (Freshers are welcome)

Job Summary

We are looking for an energetic and well-communicating Booking Manager to handle front office operations, manage guest bookings, close sales, and coordinate guest relations. This role is ideal for freshers or candidates with up to one year of experience who are interested in hospitality sales and guest management.

Key Responsibilities

Front Office & Booking Handling

Handle booking enquiries through phone calls, WhatsApp, email, and OTA platforms Explain property details, pricing, packages, and policies clearly to guests Manage booking availability, confirmations, and guest records Share quotations, invoices, and booking confirmations
Sales & Booking Closure

Convert enquiries into confirmed bookings Follow up with guests to close sales Upsell packages and additional services Support achieving monthly booking and revenue targets
Guest Management

Act as the main point of contact for guests before and during their stay Coordinate smooth check-in and check-out processes Handle guest requests and basic issue resolution Ensure a positive guest experience
OTA & System Coordination

Manage and update bookings on OTA platforms (Booking.com, Airbnb, etc.) Maintain accurate booking data and daily records
Reporting & Support

Maintain daily enquiry and booking reports Share updates on occupancy and upcoming bookings with management Assist in collecting guest feedback
Required Skills & Qualifications

Female candidates only Good communication skills in English and local language Basic sales and negotiation skills Comfortable with calls, WhatsApp, and computers Willingness to learn booking systems and OTA platforms Friendly, confident, and guest-focused attitude
Compensation

Salary: As per industry standards
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person