An Account Executive (AE) manages client relationships, serves as the main contact, and drives sales by understanding client needs, presenting solutions, and closing deals, acting as a liaison between clients and internal teams (marketing, support) to ensure satisfaction and business growth. Key duties involve prospecting, conducting presentations, negotiating, coordinating projects, and tracking progress, requiring strong communication, negotiation, and organizational skills, often using CRM software like .
Key Responsibilities
Client Relationship Management:
Build and maintain strong client relationships, serving as the primary point of contact.
Sales & Growth:
Develop strategies to meet sales targets, identify new opportunities, and close deals.
Communication:
Liaise with internal teams (creative, support, marketing) and external clients, preparing reports, notes, and presentations.
Project Coordination:
Assist with project planning, tracking deliverables, ensuring deadlines, and managing client expectations.
Needs Assessment:
Understand client challenges to provide tailored solutions and gather feedback for product development.
Essential Skills & Qualifications
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