Job Description

We are looking for a detail-oriented

Account Executive & Admin

to manage customer accounts, internal coordination, documentation, and

end-to-end dispatch support

. This role bridges sales, accounts, logistics, and operations to ensure smooth order processing and timely delivery.

Key Responsibilities1. Account Executive Responsibilities

Handle assigned customer accounts and day-to-day coordination Prepare quotations, proforma invoices, and order confirmations Follow up on payments, outstanding invoices, and customer documentation Coordinate with sales team on order status, pricing approvals, and revisions Maintain accurate customer records in ERP/CRM Respond to customer queries related to orders, invoices, and dispatch
2. Admin Responsibilities

Maintain office records, files, and operational documentation Support management with reports, MIS, and basic data analysis Coordinate with internal departments (sales, warehouse, accounts) Ensure compliance with internal processes and SOPs Assist in vendor coordination and basic procurement support
3. Dispatch & Logistics Support

Coordinate

dispatch planning

with warehouse and logistics partners
Prepare dispatch documents:

Invoice Packing list E-way bill (if applicable) LR / AWB details Track dispatched orders and share updates with customers and sales team Ensure correct product, quantity, and address before dispatch Handle delivery issues, delays, damages, and follow-ups with transporters Maintain dispatch records and delivery confirmations Support return, replacement, or reverse logistics coordination
Skills & Qualifications

1-3 years experience in

accounts, admin, operations, or sales support

Basic understanding of:

Invoicing & GST Dispatch & logistics process Proficient in MS Excel / Google Sheets Strong coordination and follow-up skills Clear communication (phone, WhatsApp, email) Highly organized, detail-oriented, and dependable
Job Type: Full-time

Pay: ?13,000.00 - ?22,000.00 per month

Work Location: In person