Job Description

Core Responsibilities:

Invoice Management:

Generating and issuing invoices to customers based on sales agreements or service contracts. Verifying the accuracy of billing data and correcting errors. Maintaining and updating billing systems and customer records.

Payment Processing:

Receiving, processing, and recording payments. Reconciling accounts and identifying discrepancies. Following up on outstanding invoices and managing collections efforts.

Customer Communication:

Responding to customer inquiries regarding billing issues and resolving them promptly. Providing clear and accurate information about outstanding balances and deadlines.

Financial Reporting:

Preparing and analyzing billing reports for management. Maintaining accurate financial records and ensuring compliance with financial regulations. Assisting with month-end and year-end closing processes related to billing.

Collaboration and Coordination:

Collaborating with sales, finance, and other departments to ensure accurate and timely billing. Identifying and implementing process improvements in billing operations. Providing support and training to staff on billing systems and procedures.
Key Skills and Qualifications:

Attention to detail:

Accuracy is crucial in billing, so attention to detail is essential.

Communication skills:

Effective communication is needed to interact with customers, resolve issues, and collaborate with other teams.

Problem-solving skills:

Ability to identify and resolve billing discrepancies and other related issues.

Organizational skills:

Managing multiple tasks, maintaining records, and meeting deadlines requires strong organizational skills.

Knowledge of billing systems and software:

Experience with billing software and accounting principles is often required.

Financial acumen:

Understanding financial statements, reports, and regulations is important.

Customer service skills:

Providing excellent customer service is vital for handling billing inquiries and resolving disputes.
Job Type: Full-time

Pay: Up to ?32,000.00 per month

Benefits:

Cell phone reimbursement Food provided Paid sick time Provident Fund
Education:

Bachelor's (Required)
Willingness to travel:

25% (Required)
Work Location: In person