Job Description

This requirement is for a Japanese language specialist. The candidate should be well versed in written and verbal Japanese language skills. + Perform data entry, record verification, validation of policies in alignment with current business practices and Desk Manuals
+ Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution
+ Collaborate with Upstream and Downstream teams like Sales, IB, OPS, Collection, AR for resolution of customer related queries
+ Adherence to compliance guidelines including SOX, internal & external compliance audits
+ Constantly strives to enhance technical and process knowledge; participate in assessment programs
+ Meet the defined KPIs - Input Quality, Output Quality, Efficiency & Turn Around Time
+ Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customer's trust)
+ Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills.

Key Skills:

Combine resourcefulness and problem solving with good analytical skills of order management + Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
+ Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
+ To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment.
+ Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
+ Ability to consistently meet deadlines and achieve goals
+ Innovation - Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement.
+ Problem Solving and Decision-Making skills - To recognize deviations from standard practices and analyze situations to make decisions
+ Strong communication skills [Verbal and Written] - Skill to interact with diverse stakeholders and departments across cultures, internationally

Core Competencies:

+ Change Agility - Driving and responding to change
+ Collaboration - Leveraging the combined strength of Oracle
+ Communicating for Impact -Communicating openly and effectively to influence others
+ Competitive Edge -Driving competitiveness and innovation
+ Inspirational Leadership -Inspiring others through your example
+ Mastering Complexity - Making timely business decisions with sound judgement
+ Performance Drive & Execution -Leading by example to deliver business results
Preferred Qualifications:

0 - 1 years of related experience.

Additional Details:

+ This requirement is for a Japanese language specialist. The candidate should be well versed in written and verbal Japanese language skills.
+ The candidate should be able to use effective Japanese business language to interact with the Japanese stakeholders.
+

A valid diploma or a degree in Japanese, is preferable with a minimum level of JLPT-3

+ Should be well versed with Computer Usage and MS Office Applications.
+ Openness to work Night Shift is a must. Should be open to changing shifts as required.

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Job duties may include: typing, filing, verifying records, data entry, generation invoices and purchase orders, opening mail, simple data entry, basic journal entries, balancing A/R or A/P records, process expense reports and other administrative tasks Researches and respond to internal or external inquiries; working closely with local subsidiaries finance staff. May audit expenses and payment requests against corporate policies. Work closely with management on projects, account reconciliation, process/procedure changes and new country implementations. Assigned special projects as needed.