Job Description

Job Category: Finance
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Description
This role also involves maintaining and optimizing customer hierarchies in enterprise systems (GSI and OSC) across global regions, ensuring data accuracy, consistency, and compliance with business rules. The ideal candidate combines strong technical skills in AI and data automation with a deep understanding of customer data management processes. This requirement is for a Japanese language specialist. The candidate should be well versed in written and verbal Japanese language skills.
Key Responsibilities:
Customer Hierarchy Management
Manage customer hierarchy creation and updates in GSI and OSC systems for global markets.
Maintain customer records in Corporate Workbench, ensuring accurate parent/child hierarchy relationships.
Research customer relationships through company websites and other verified sources to create, update, or remove hierarchy links as per governance rules.
Validate and update customer addresses, DUNS numbers, and country/city/ZIP information for correct placement under the right hierarchy.
Perform duplicate reviews, approve the correct record (winner), and place it appropriately via SDD merges.
Operational Support & Coordination
Provide first-line support for hierarchy-related requests through CRA, email, or service requests (SR).
Execute ad-hoc updates and support hierarchy data changes on demand.
Run data quality and hierarchy reports to identify discrepancies or improvement areas.
Collaborate with Sales, Support Services, and Data Governance teams on data change requests and issues.
Support User Acceptance Testing (UAT) and tool enhancement initiatives related to customer data systems.
Project & Reporting
Coordinate ongoing projects and ensure timely updates and deliverables.
Prepare daily or weekly activity and project reports as required.
Participate in meetings and conference calls with cross-functional and global teams.
Manage multiple tasks effectively and prioritize work to meet deadlines.
AI Exposure
Understand the AI logics and exposure to AI applications and tools
Responsibilities:
Key Responsibilities:
Customer Hierarchy Management
Manage customer hierarchy creation and updates in GSI and OSC systems for global markets.
Maintain customer records in Corporate Workbench, ensuring accurate parent/child hierarchy relationships.
Research customer relationships through company websites and other verified sources to create, update, or remove hierarchy links as per governance rules.
Validate and update customer addresses, DUNS numbers, and country/city/ZIP information for correct placement under the right hierarchy.
Perform duplicate reviews, approve the correct record (winner), and place it appropriately via SDD merges.
Operational Support & Coordination
Provide first-line support for hierarchy-related requests through CRA, email, or service requests (SR).
Execute ad-hoc updates and support hierarchy data changes on demand.
Run data quality and hierarchy reports to identify discrepancies or improvement areas.
Collaborate with Sales, Support Services, and Data Governance teams on data change requests and issues.
Support User Acceptance Testing (UAT) and tool enhancement initiatives related to customer data systems.
Project & Reporting
Coordinate ongoing projects and ensure timely updates and deliverables.
Prepare daily or weekly activity and project reports as required.
Participate in meetings and conference calls with cross-functional and global teams.
Manage multiple tasks effectively and prioritize work to meet deadlines.
AI Exposure
Understand the AI logics and exposure to AI applications and tools
Additional Details:
This requirement is for a Japanese language specialist. The candidate should be well versed in written and verbal Japanese language skills.
The candidate should be able to use effective Japanese business language to interact with the Japanese stakeholders.
A valid diploma or a degree in Japanese, is preferable with a minimum level of JLPT-3
Should be well versed with Computer Usage and MS Office Applications.
Openness to work Night Shift is a must. Should be open to changing shifts as required.
Qualifications:
Career Level - IC0
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Skills Required