Job Description

Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale -- tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters -- to you, to your community, and to the world.
Progress starts with you.

Candidate will be a valued team member of the Global Card Administration Team. The candidate will be responsible for the administrative oversite of the Visa Inc. Global Corporate and Purchasing Card Programs. The Global Card Programs Administrator will manage day-to-day functions related to the card programs, working with the team to provide superior customer service to the end users, while enforcing cardholder compliance with the Global Travel and Expense Policies.
Responsibilities:

• Manage the corporate and purchasing card program for CEMEA based employees including: issuance, renewal, modification, cancellation, monthly issuer statement reconciliation, monitoring of outstanding expenses, and card holder support (credit limit increases, policy interpretation, exception transaction processing, etc.)
• Manage regional email inbox to track employee inquiries related to Corporate Card and Purchasing card activities
• Act as main point of contact for issuing banks, being point to trouble shoot issues or execute changes to card program
• Provide support for Visa's T&E system, including resolution of technical inquiries, performing testing for system changes and enhancements
• Interact with cardholders and other finance groups, including Global Sourcing, Accounts Payable, Data Maintenance, IT, People Team, Compliance, product teams and global team card administrators, to support questions related to corporate and purchasing card transactions
• Provide knowledge of Visa policies and procedures, supporting cardholders and general employee questions based on Travel and Entertainment related items or Purchasing Card related items, including leading training sessions on general T&E Policy and Concur functionality
• Participate in global card program meetings to provide and implement process improvements
• Support global T&E audit process by researching expense report items that are flagged for review, including follow-up with employees and their managers to assess validity of the transaction
• Review weekly employee aging report, including collections from employees and posting reimbursement payments
• Cross-Regional support - providing back up and assistance to Team members during planned vacation and when additional support is required
• Support regional tasks associated with mergers and acquisitions, including integration into Concur, issuing new cards, and providing training support

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications
4 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Experience working directly with high volume Corporate Card and Purchasing card programs
Experience working with all levels of the organization with proven ability to interface and communicate well with all leadership levels
Proven experience working in a fast-paced environment with constantly changing priorities
Team player with a strong client service orientation
Proven ability to take initiative and exercise sound business judgment
Proficient in SAP Concur Expense, GIFS Oracle
Proficient in MS Office (Word, Excel, and PowerPoint)
Excellent customer service skills, strong organizational, interpersonal, verbal and written communication ability
Able to multi-task, learn, problem-solve, prioritize, set and attain goals, hold others accountable and work independently
Experience leading others
Solid business management and handling of confidential information
Experience communicating in global environments
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Skills Required