Job Description

An Account Manager (AM) serves as the main link between a company and its clients, focusing on building strong, long-term relationships, ensuring satisfaction, and driving growth by understanding needs, coordinating internally, and overseeing projects from start to finish. Key duties involve managing daily communication, strategic planning for accounts, resolving issues, reporting performance, and identifying upsell opportunities, essentially blending sales, service, and strategic planning to keep clients happy and loyal. [1, 2, 3, 4, 5, 6]
Core Responsibilities

Client Relationship Management: Be the primary point of contact, understanding client goals, building trust, and ensuring retention. Strategic Planning: Develop and execute account plans, identify growth opportunities, and align client needs with company solutions. Internal Coordination: Act as a liaison, briefing internal teams (sales, project, support) to ensure smooth delivery and meet deadlines. Issue Resolution: Address client complaints and concerns quickly and effectively. Performance & Reporting: Track KPIs, manage budgets, prepare reviews, and present performance reports. Sales & Growth: Manage contract renewals, upsell services, and drive revenue within existing accounts. [1, 2, 3, 4, 5, 6, 7, 8, 9]
Key Skills & Qualifications

Communication: Excellent verbal, written, and presentation skills. Negotiation: Ability to close deals and manage contracts. Problem-Solving: Strategic thinking to resolve complex client issues. Organization: Strong multitasking and project management abilities. Tools: Proficiency with CRM software and Microsoft Office. Mindset: Customer-focused, proactive, and results-oriented. [4, 5, 6, 10]
AI responses may include mistakes.[1] https://in.indeed.com/hire/job-description/account-manager[2] https://uk.indeed.com/hire/job-description/account-manager[3] https://www.upwork.com/hire/account-managers/job-description/[4] https://www.digitalwaffle.co/job-descriptions/account-manager[5] https://careers.hilti.group/en/life-at-hilti/career-advice/what-is-an-account-manager-a-comprehensive-guide-to-the-role/[6] https://www.wecreateproblems.com/job-descriptions/account-manager-job-description[7] https://business.linkedin.com/talent-solutions/resources/how-to-hire-guides/account-manager/job-description[8] https://www.outsourceaccelerator.com/role/account-manager-role/[9] https://www.keka.com/account-manager-job-description[10] https://www.myjobmag.com/job-descriptions/account-manager

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Experience:

Accounting: 2 years (Required)
Work Location: In person