Job Description

Customer Support & Accounts Executive

Company:

PRO WOLF (Sports Footwear Brand)

Website:

www.prowolf.in

About Us:

PRO WOLF is a leading Indian sports footwear and accessories company, operating fully online through our website. We specialize in premium weightlifting and powerlifting shoes and gear, serving athletes and fitness enthusiasts nationwide.

:

We are looking for a

Customer Support & Accounts Executive

to join our team. The role involves managing all customer-related inquiries and handling basic accounts-related tasks. You will act as the first point of contact for our customers, ensuring a smooth and professional experience.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat. Assist customers with product information, order updates, and issue resolution. Maintain accurate records of customer interactions and transactions. Handle accounts-related tasks such as order entries, billing support, and payment follow-ups. Coordinate with internal teams to ensure timely responses and solutions.

Requirements:

Bachelor's degree (minimum qualification). Strong problem-solving skills. Excellent communication skills in both

English and Hindi

. Ability to handle calls and communicate clearly with customers. Basic knowledge of accounts and record-keeping is a plus.

Work Mode:

In House at Office

Why Join Us?

Be a part of a fast-growing Indian sports brand. Work in a dynamic and supportive environment. Opportunity to grow your skills in customer service and accounts management.
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time
Location:

Jalgaon, Maharashtra (Required)
Work Location: In person