Job Description

Diversey has been, and always will be, pioneers and facilitators for life. We constantly seek to deliver revolutionary cleaning and hygiene technologies that provide total confidence to customers across all our global sectors. These include: facility management, healthcare, hospitality, retail and food service; in addition to food and beverage. Diversey is a provider of cleaning, sanitation and maintenance products, systems and services that efficiently integrate chemicals, machines and sustainability programs. Everything we do is based on the implicit belief that cleaning and hygiene are life essentials and that what we undertake constitutes a vital service.

Harnessing 99 years of expertise and knowledge, Diversey develops cleaning technologies that save lives, providing a tailored, customer-centric approach that empowers sustainable solutions. Protecting and improving the environment, we operate with our customers\xe2\x80\x99 needs at the heart of everything we do. Diversey\xe2\x80\x99s ethical commitment is implicit in all our products and everyday relationships with our staff, our customers, and our planet. These ethics drive our commitment as Pioneers of the future and creators of connection and innovation.

Industry: Chemicals, Hygiene and Cleaning

Products: Business-to-business products and services. Chemicals, intelligent floor care machines, tools and equipment, with a wide range of technology-based value-added services including the food Safety consulting services, and environmental impact reduction.

POSITION TITLE:

Account Service Executive

BUSINESS :

Hospitality

REPORTS TO:

District Manager/Zonal Manager

POSITION PURPOSE:

Primarily responsible for Service Management & Business Development in Diversey\xe2\x80\x99s Business areas

RESPONSIBILITIES:

• Service Audits and Reporting for the customers

• Gap Analysis and Opportunity mapping for Cross selling and Range Selling in the account

• Develop business relationship with key decision makers in the accounts to ensure account retention.

• Implement customer training & education training programs within the account

• Plan daily, weekly and annual objectives and activities to maximise customer contact and effectiveness.

• Continuously update all sales activities (e.g. funnel) using Salesforce or other CRM systems.

• Manage effective internal stakeholders (Customer Service, Marketing & Finance) relationships and ability to deliver the Healthcare strategy through matrix reporting structure.

• Work closely with Application Specialists to identify and develop relevant value propositions for customers.

Diversey