Job Description

We are seeking a highly motivated and detail-oriented

Accounts Receivable and Collections Specialist

to join our finance team. The primary focus of this role will be the daily follow-up and collection of outstanding payments from customers to ensure a healthy cash flow. The ideal candidate must possess exceptional verbal and written communication skills to maintain professional relationships with clients, coupled with strong proficiency in

Microsoft Excel

and reporting to manage and analyze collection efforts.

Key Responsibilities:

Daily Collections:

Proactively contact customers via phone and email on a daily basis to follow up on outstanding invoices and secure payment.

Professional Communication:

Handle all client interactions with a high degree of professionalism, tact, and diplomacy, addressing payment issues and resolving discrepancies in a timely manner.

Tally Operations:

Accurately record all collection transactions, track follow-up statuses, generate outstanding statements (e.g., Sundry Debtors Report), and ensure accurate ledger maintenance within the Tally system.

Reporting & Analysis:

Maintain and update detailed

aging reports

in Excel daily/weekly. Utilize pivot tables, formulas, and other Excel functions to analyze collection trends, identify high-risk accounts, and prepare summary reports for management.

Reconciliation & Dispute Resolution:

Research and reconcile payment discrepancies, process adjustments, and collaborate with sales and customer service teams to resolve billing disputes quickly.

Process Improvement:

Suggest and implement improvements to the current collection process to enhance efficiency and effectiveness.

Record Keeping:

Ensure all collection activities, payment promises, and communications are accurately documented in the accounting system.

Qualifications

Experience:

Proven experience in an Accounts Receivable, Collections, or similar finance role.

Communication:

Excellent professional verbal and written communication skills are non-negotiable. Must be comfortable discussing financial matters with a diverse clientele. Ability to negotiate payment plans while maintaining strong client relationships.

Technical Skills (Data/Reports):

Strong proficiency in Microsoft Excel

is required (including VLOOKUP, Pivot Tables, and conditional formatting). Experience with standard accounting software (e.g., QuickBooks, SAP, Oracle, etc.) is a plus.

Personal Attributes:

Highly organized, meticulous attention to detail, strong problem-solving abilities, and the ability to work independently to meet daily and monthly collection targets.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Leave encashment Paid time off
Work Location: In person