to handle service renewals/Collection, invoice management, and customer billing inquiries. The role involves monitoring accounts for overdue payments, communicating with clients, and ensuring timely collections to maintain healthy cash flow and prevent revenue loss.
Key Responsibilities: General Duties:
Manage timely
service renewals
and ensure continuity of client services.
Process
service orders
and track order fulfillment status.
Generate and manage invoices
, ensuring accuracy and timely dispatch.
Handle
customer calls
related to accounts, billing, and payments.
Special Duties:
Follow up with clients through
emails/calls for pending invoices
and payments.
Monitor accounts
to identify overdue payments and flag potential risks.
Communicate with debtors
to arrange payment schedules or resolve disputes.
Maintain
accurate records of collections
, and prepare reports for management.
Take proactive steps to
encourage timely debt clearance
and reduce delinquencies.
Resolve billing and credit-related issues
to ensure client satisfaction.
Collect renewal funds
and ensure sufficient financial coverage for active services.
Manage client registration
processes and update customer records.
Oversee
service orders, suspension, and cancellations
as per policy.
Ensure
zero financial loss from clients
by adhering to collection protocols.
Key Requirements:
Proven experience in billing, accounts, or collections (1-2 years preferred).
Strong communication and negotiation skills.
Good knowledge of accounting principles and invoicing software.
Ability to manage multiple tasks and meet deadlines.
Attention to detail and organizational abilities.
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund
Application Question(s):
What is your Current Salary Package?
How Soon You Can Join Us?
Experience:
Billing: 1 year (Required)
Renewal Collection: 1 year (Required)
Work Location: In person
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