The Accounts Receivable Associate is responsible for ensuring accurate and timely billing, collection, and recording of all receivables related to guest accounts, corporate clients, travel agents, and other business partners. The role ensures compliance with hotel policies, accounting standards, and statutory requirements while maintaining good client relations and supporting the overall financial health of the hotel.
Key Responsibilities:
Prepare and issue
invoices, bills, and statements
to guests, corporate clients, and travel agents.
Ensure all
charges are posted accurately
to guest folios and company accounts in the PMS and accounting system.
Reconcile
daily revenue reports
with the Front Office and F&B departments.
Review and verify supporting documents for all receivables before posting.
Follow up regularly on
outstanding payments
from companies, OTAs, and credit clients.
Coordinate with the
Sales and Front Office teams
to resolve billing discrepancies or disputes.
Maintain updated
aging reports
and share them with management periodically.
Post receipts and reconcile
bank and ledger accounts
related to receivables.
Assist in preparing
monthly closing reports
and audit schedules for Accounts Receivable.
Ensure compliance with the hotel's
credit policies
and maintain proper documentation for all transactions.
Handle
guest queries
related to billing and payments courteously and efficiently.
Maintain organized filing of invoices, statements, and payment records for audit purposes.
Skills & Competencies:
Strong knowledge of
accounts receivable processes, billing, and reconciliation
.
Familiarity with
hotel PMS systems (e.g., Opera, IDS, or similar)
and accounting software.
Excellent
numerical accuracy
and attention to detail.
Good communication and interpersonal skills to coordinate with departments and clients.
Ability to handle multiple tasks and meet deadlines.
Knowledge of
MS Excel and basic accounting principles
.
Qualification & Experience:
Bachelor's degree in commerce / accounting / finance or equivalent.
2 -3 years of experience
in Accounts Receivable within the hotel or hospitality industry.
Job Types: Full-time, Permanent
Pay: ₹14,000.00 - ₹15,000.00 per month
Benefits:
Paid time off
Work Location: In person
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