Job Description

Account Manager - Wedding Photography

Company:

Zero Gravity Photography (ZGP)

Location:

Chennai

Job Type:

Full-time | On-site

Salary:

23,000 - 25,000 per month

About the Role

Zero Gravity Photography, India's leading premium wedding photography brand, is looking for a dynamic

Account Manager

to manage client relationships through the post-production and delivery stages.
You'll be responsible for ensuring that every client receives a seamless, high-quality experience -- from shoot completion to the final album handover. If you love coordinating, communicating, and creating happy clients, this role is for you.

Key Responsibilities

Serve as the

main point of contact

for clients throughout the delivery and post-production phase.

Manage project timelines

for edited photos, videos, albums, and printed deliverables. Coordinate

album design approvals, revisions, and printing

with creative and vendor teams. Liaise with photographers, editors, designers, and production teams to ensure

top-quality outputs

.

Monitor project progress

, share timely updates, and maintain complete transparency with clients. Handle

feedback, concerns, and escalations

with empathy and ownership. Maintain up-to-date records in

CRM tools, trackers, and dashboards

.

Build and nurture strong client relationships

that lead to repeat business and referrals. Support

upselling of premium services

and add-ons to enhance the client experience. Ensure every delivery aligns with

ZGP's brand promise of quality and creativity

.

Required Candidate Profile

Experience:

1-5 years in Account Management / Client Servicing / Relationship roles (preferred: photography, media, or event industry).

Skills:

Excellent communication, strong follow-up, and multitasking abilities.

Tech Skills:

Proficiency in Google Sheets / MS Excel / CRM software.

Personality:

Detail-oriented, proactive, and client-focused.

Languages:

English & Tamil (Kannada/Telugu is a plus).

Why Join ZGP?

Work with

India's most recognized wedding photography brand

. Be part of a

vibrant, creative, and high-performance team

. Enjoy

career growth, training, and performance-based incentives

. Benefits include

paid leaves, mobile reimbursement, and team celebrations

. Play a key role in

creating unforgettable experiences for couples

across India.
Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Work Location: In person